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"Unmanaged conflict is the
largest reducible cost in
organizations today...and
the least recognized..."
~ Dan Dana, PhD
A Native
American grandmother was talking to her grandson about how she
felt.
She said "I feel as if I have two wolves fighting in my heart.
One wolf is vengeful and violent. The other wolf is loving and
compassionate.
The Grandson asked her "which wolf will win the fight in your
heart?"
The grandma answered "the one I feed". - ANON
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A Sharp Focus on Your Needs...
Sue Sharp is Your Partner in
Organizational Change and Marketing
With over Twenty Years of Experience...Sharp
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Is a professional
focus group facilitator, assisting clients in researching the
needs of customers by confidential, individuals
or small group interviews. The process offers vital feedback to
client about customer preferences and service or product
selection practices.
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Designs Preventative
Dispute Resolution Systems that benefit
you, your employees, and customers
before
problems arise.
A graduate of The Harvard Law School Program of
Instruction for Lawyers in Mediation, Sharp serves as a
professional, neutral in formal mediations. Mediation training
is available.
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Assists your
organization in managing change and
developing effective groups.
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Creates strategic
and marketing plans which involve the
entire organization and builds employee loyalty and
commitment to organizational success.
Sue
Sharp challenges and coaches supervisors and
employees to explore and practice new strategies that focus on
the whole organization's culture while improving relational
skills on all levels.
Using
the language of mediation and the principles of soft
skills, Sharp's Consulting & MediationWest creates a space in
your environment to approach "human factor" risk issues
with personal accountability and performance improvements.
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Employees + Relationships = Marketing Success
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