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Do you know what conflict
costs your business?
How much does employee turn-over cost you annually?
Managing conflict can be
cost effective and just good business.
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Mediation Fact Sheet
You have shown an interest in using the process of mediation as
a tool to assist you and another party in voluntary resolving a
conflict. This information may assist you in assessing the
appropriateness of mediation in your problem solving.
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A mediator
does not serve as a judge or an arbitrator, but a trained,
neutral, third-party, who will work to keep you and the other
party on track in resolving the dispute.
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A trained
mediator will plan, convene and facilitate meetings to address
problems in a constructive way.
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A mediator
will meet with you both individually and jointly to collect
needed information. All information will be kept confidential
unless released by the parties themselves or to the mediator for
use in the process.
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A caucus (or
time out) may be called by the mediator to clarify, gather
information, and to keep the process on track.
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A mediator
will not approve or judge your decisions, to ensure the
interests you declare and the agreements you make are clear and
as you intended them to be.
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A mediator
will not testify for you or against you or anyone involved in
any dispute. All proceedings are confidential and will not be
revealed by the mediator. The mediator's notes will be destroyed
following the writing of the agreement.
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After parties
decide the elements that should be contained in the agreement,
the mediator will draft the agreement and clarify the contents
with each party separately before the final joint meeting.
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If the
parties decide that the agreement should be evaluated at a later
date, they should include that in the agreement.
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